Customer Centre
Mr Memory reviewed by Paul Heaslip
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excellent service
excellent, very flexible with returns and refunds, very fast as well. My order was suitable for my laptop according to their website, but only had 1 RAM slot when I opened it up, very unusual. It was no problem for them to send me a single 16Gb in exchange for my 2 x 8GB. Unfortunately that 16Gb RAM didn't work, so they very quickly sent me another one and processed the refund. Excellent service, many thanks.
Paul Heaslip - Tuesday 10th February 2026
Reply from Mr Memory
Date of reply: Wednesday 11th February 2026 - 08:25am
Thank you for the 5 ☆ review Paul!
Great to hear that we got your memory upgrade up & running in the end.
I am glad you enjoyed our service.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (13th Year at Mr Memory)
