Customer Centre
Upgrades Purchased
All good thanks
Used the filter guide to select a compatible RAM upgrade. Took a 2nd attempt to install the general email advice did the trick and it all works OK
Ian - Friday 26th April 2024
Upgrades Purchased
Excellent service
Next day delivery of all items, packed well and worked perfectly
Chris - Friday 26th April 2024
Upgrades Purchased
Really do work
Very Prompt delivery. Well Packaged.
Did not work the first time, but when I pushed the modules firmly home, they worked a treat.
Have used Mr Memory several times over the last few years. New memory modules have always worked and more importantly actually speeded up the machine
Regular traveller - Friday 26th April 2024
Reply from Mr Memory
Date of Reply: Friday 26th April 2024 - 14:24pm
Your experience matters to us! Your comments allow us to take pride in our efforts to give you, the customer, that 5* experience! We really value each and every person who takes the time to leave us a review.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Kerry Pope - CEO
Upgrades Purchased
Laptop upgrade
It was very easy to find correct upgrade part for my laptop. Delivery and customer service was spotless.
Edgars Melderis - Friday 26th April 2024
Reply from Mr Memory
Date of Reply: Friday 26th April 2024 - 14:23pm
That is great to hear Edgars! Thank you very much for your 5* review today. We really appreciate your views and thank you again for sharing your experience.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Kerry Pope - CEO
Upgrades Purchased
Product received and worked
Product was received, worked as intended
Smalls - Friday 26th April 2024
Reply from Mr Memory
Date of Reply: Friday 26th April 2024 - 09:00am
That is great to hear! Thank you very much for your 5* review today. We really appreciate your views and thank you again for sharing your experience.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Kerry Pope - CEO
Upgrades Purchased
Excellent service
Excellent service
Thomas Goddard - Friday 26th April 2024
Reply from Mr Memory
Date of Reply: Friday 26th April 2024 - 09:00am
Amazing news Thomas! I am so glad that everything went well with your order. We really appreciate your review!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Kerry Pope - CEO
Upgrades Purchased
Great service.
Great service.
Anon - Thursday 25th April 2024
Reply from Mr Memory
Date of Reply: Friday 26th April 2024 - 08:59am
Enjoy your new upgrades and we look forward to supplying you again soon!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Kerry Pope - CEO
Upgrades Purchased
I have bought from you in the past and…
I have bought from you in the past and have always been pleased but now I regret to say that having forgot about Brexit I was charged €24 duty on this purchase so your products are now uneconomical and I will have to find a European supplier. Other companies I deal with (not for memory) have now opened European offices usually in Germany to avoid this pitfall.
Chris Dennehy - Thursday 25th April 2024
Reply from Mr Memory
Date of Reply: Friday 26th April 2024 - 08:59am
Your experience matters to us! Your comments allow us to take pride in our efforts to give you, the customer, that 5* experience! We really value each and every person who takes the time to leave us a review. With regards to the customs charges, we do make our customers aware before purchasing that there may well be charges applied as you are importing goods from outside of the EU.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Kerry Pope - CEO
Upgrades Purchased
Memory upgrade
Decided to try and upgrade my 15 year old Dell running Linux. Found I could upgrade the memory. Ordered some and was delivered quickly. Using Mr Memory video took me less than 5 mins to install. Laptop runs better now. Pleased with the memory. Not bad going for a 77yr old pensioner. Pleased with my purchase.
Dennis Humm - Thursday 25th April 2024
Reply from Mr Memory
Date of Reply: Friday 26th April 2024 - 08:57am
Congratulations on your successful install Dennis! I am so pleased that your upgrades are up and running. It is great to hear that you are already noticing a difference! Enjoy your super speedy upgrades!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Kerry Pope - CEO
Upgrades Purchased
Fast delivery
Very speedy delivery of my DIMM modules, reasonable prices too.
Euan Tausney - Thursday 25th April 2024
Reply from Mr Memory
Date of Reply: Friday 26th April 2024 - 08:56am
That is great to hear Euan! Thank you very much for your 5* review today. We really appreciate your views and thank you again for sharing your experience.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Kerry Pope - CEO
Upgrades Purchased
Mr Memory is a fabulous resource. Great service, great staff!
Mr Memory is a fabulous resource. The site scans your laptop or tower or MacBook and tells you exactly how much ram is installed and if that motherboard and model allows RAM and/or Hard drive/SSD upgrades. The technical support is outstanding and delivery times are very fast with secure packaging. I recommend them to all my clients!
Georgi from Holistic Computing Edinburgh Ltd - Thursday 25th April 2024
Reply from Mr Memory
Date of Reply: Friday 26th April 2024 - 08:55am
Thank you so much for recommending us! We really appreciate everyone that recommends us for their upgrades! Thank you for your review!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Kerry Pope - CEO
Upgrades Purchased
Excellent product and service
Our experience with Mr. Memory has been exemplary. We recently ordered a large number of RAM sticks for several of our work compute servers. The quality of the delivered product was excellent, the price was unbeatable, and the service was great!
I will consider Mr. Memory my first stop for any memory related orders in the future.
R.V. - Thursday 25th April 2024
Reply from Mr Memory
Date of Reply: Friday 26th April 2024 - 08:55am
Your experience matters to us! Your comments allow us to take pride in our efforts to give you, the customer, that 5* experience! We really value each and every person who takes the time to leave us a review.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Kerry Pope - CEO
Upgrades Purchased
Possibly the easiest PC upgrade I have…
Possibly the easiest PC upgrade I have ever done. Really good lookup tool to find the right stick of memory, upgrade took a few minutes with no problems encountered.
Charles G - Thursday 25th April 2024
Reply from Mr Memory
Date of Reply: Friday 26th April 2024 - 08:53am
That is fantastic Charles! I am so pleased you enjoyed your 5* experience with us today! We really appreciate you taking the time to share it with us!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Kerry Pope - CEO
Upgrades Purchased
Great service
Great service
Edward Petrone - Wednesday 24th April 2024
Reply from Mr Memory
Date of Reply: Thursday 25th April 2024 - 09:16am
Enjoy your new upgrades Edward, and we look forward to supplying you again soon!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Zoe Killick - Customer Care & Support
Upgrades Purchased
Fast service - great communication
Easily searchable website to find what was required
Fair pricing
Fast service
Good communication
Duncan - Wednesday 24th April 2024
Reply from Mr Memory
Date of Reply: Thursday 25th April 2024 - 09:15am
That is fantastic Duncan! I am so pleased you enjoyed your 5* experience with us today! We really appreciate you taking the time to share it with us!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Zoe Killick - Customer Care & Support
Upgrades Purchased
always helpful and informative about…
always helpful and informative about what they do , even tho I ordered something that was out of stock,it was despatched the same day they received it instructional video to aid you in your installation a good service all round
michael woolstencroft - Wednesday 24th April 2024
Reply from Mr Memory
Date of Reply: Thursday 25th April 2024 - 09:14am
Your experience matters to us Michael! Your comments allow us to take pride in our efforts to give you, the customer, that 5* experience! We really value each and every person who takes the time to leave us a review.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Zoe Killick - Customer Care & Support
Upgrades Purchased
Quick service and guides
Quick service and guides
James Berry - Wednesday 24th April 2024
Reply from Mr Memory
Date of Reply: Thursday 25th April 2024 - 09:12am
Enjoy your new upgrades James, and we look forward to supplying you again soon!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Zoe Killick - Customer Care & Support
Upgrades Purchased
Good prices and quality modules
Good prices and quality modules
A J SHEPPARD - Wednesday 24th April 2024
Reply from Mr Memory
Date of Reply: Tuesday 23rd April 2024 - 14:17pm
Amazing news! I am so glad that everything went well with your order. We really appreciate your review!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Zoe Killick - Customer Care & Support
Upgrades Purchased
Mr Memory do what they do very well…
Mr Memory do what they do very well with great speed and efficiency. Memory was shipped to me in Germany and it was the correct bits and the installation videos were helpful and accurate. No complaints. Have used before, will use again.
Benjamin Woodward - Wednesday 24th April 2024
Reply from Mr Memory
Date of Reply: Tuesday 23rd April 2024 - 14:16pm
Your experience matters to us Benjamin! Your comments allow us to take pride in our efforts to give you, the customer, that 5* experience! We really value each and every person who takes the time to leave us a review.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Zoe Killick - Customer Care & Support
Upgrades Purchased
First time ordering from Mr Memory
First time ordering from Mr Memory. Ordered 2 16gb Ram Sticks for my Imac. They came next day. I've had them installed and they are ticking along nicely so I have had pretty much a perfect transactional experience that merits a 5 star rating!
Leon Newland - Wednesday 24th April 2024
Reply from Mr Memory
Date of Reply: Tuesday 23rd April 2024 - 14:16pm
That is great to hear Leon! Thank you very much for your 5* review today. We really appreciate your views and thank you again for sharing your experience.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 12 years, we are now also collecting reviews on Google!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Zoe Killick - Customer Care & Support
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