Customer Centre
Upgrades Purchased
Easy and trouble free
Good price, fast delivery and instantly recognised by my iMac. Even had a follow up email to check everything went well so great customer service
Kevin Roger - Wednesday 22nd September 2021
Upgrades Purchased
Great company to deal with
Site easy to use. Was able to identify parts for upgrade of my laptop without any issues. There videos on how to install are easy to follow. So update took only a few minutes. Had issues with delivery due to new customs rules. But as soon as I mentioned this a new package was sent by courier and arrived the next day. So I would say great customer service.
Mary Clinton - Wednesday 22nd September 2021
Upgrades Purchased
1st Class
Service is 1st class.
Robert FISHER - Wednesday 22nd September 2021
Upgrades Purchased
Memory upgrade for my Apple iMac
I bought a RAM memory upgrade for my Apple iMac Retina 5K, 27-inch, 2017 3.8GHz Core i5 Upgrade computer (2 x 16GB DDR4 PC4-19200 2400MHz 260-pin SODIMM) adding 32 GB additional memory to the factory installed 8 GB.
The memory arrived the next working day after ordering. Installation was very easy thanks to the clear instructions. The computer now starts up more quickly and is able to larger photo Raw files open in multiple applications at the same time. I think that this has provided a worthwhile performance boost for a modest cost.
GP - Wednesday 22nd September 2021
Upgrades Purchased
Great Service!
One item wasn't in stock and (unasked) MrMemory organised for the supplier to send it direct so that everything arrived as next day delivery.
Everything worked perfectly and exactly as advertised.
By the way, I think the Kingston 2.5" to 3.5" drive carrier is an excellent product. Makes converting to SSD format so easy - much easier than the slightly cheaper SSD upgrade kit. Talk to them if you need advice.
I will be back again and again whenever I upgrade my own machines or those of family & friends.
Andy - Wednesday 22nd September 2021
Upgrades Purchased
I won't be buying here again!
I won't be buying here again. 3/4 modules I bought had no branding, benchmark tests returned unknown brand and scores ranging from 7-15%. They work but are not the stated quality!
William Gallan - Wednesday 22nd September 2021
Reply from Mr Memory
I am sorry to hear that you are not happy with the branding of our products William. All of our products are from the top 10 brands in the world.
Going by your invoice, Line A was Micron Branded, Line B Samsung, Line C SK Hynix and Line D also Samsung.
These brands are the top 10 brands in the world and are 100% compatible with the machines you have purchased for.
These are good quality modules which are tested before they leave the building.
We can be contactable if you ever have an issue so that we can try and resolve them as soon as possible. It is good to see that the memory is working with no issues.
Zoe Killick - Customer Care & Support
10:16am - Wednesday 22nd September 2021
Upgrades Purchased
Increasing my desktop Memory
Mr Memory is a great company i am not A expert but they Guide you through the Whole Proces with backup Emails i would recommend Them to all
John - Wednesday 22nd September 2021
Reply from Mr Memory
Recommending us! That is fantastic news John! 😀 Thank you so much for your amazing comments and also your 5 star review! I am so pleased you enjoyed the experience.
Behind every review is an experience that matters to us!
We have been collecting customer reviews for the last 8 years!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Jack Cooper - Operations Assistant
10:12am - Wednesday 22nd September 2021
Upgrades Purchased
Great service
Great service. Modules matching and dispatched quickly and with me next day despite being very close to the cut off for this. Great service and will order again if I need to!
Andrew Hubbert - Tuesday 21st September 2021
Reply from Mr Memory
Fantastic news Andrew! 🤩 Thank you so much for taking the time to share your 5* order experience with us today, we really do appreciate it! Great to hear that the memory arrived next day after ordering late in the day! That's amazing!!
Behind every review is an experience that matters to us!
We have been collecting customer reviews for the last 8 years!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Jack Cooper - Operations Assistant
17:02pm - Tuesday 21st September 2021
Upgrades Purchased
Good service
Good service. Computer working much better now.
Patricia O'kell - Tuesday 21st September 2021
Reply from Mr Memory
Fantastic news Patricia, thank you so much for taking the time to share your 5* order experience with us today, we really do appreciate it! ⭐
Behind every review is an experience that matters to us!
We have been collecting customer reviews for the last 8 years!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Kerry Harnes - CEO
14:35pm - Tuesday 21st September 2021
Upgrades Purchased
Just what I needed.
My memory arrived on time, safely packaged and was exactly what I was looking for.
only issue I had at first was the emails kept going to my junk folder.
A.P - Tuesday 21st September 2021
Reply from Mr Memory
That's great to hear! Thank you for your 5 Star review today - We really do value every review we receive! Great to hear that the memory arrived on time.
With regards to the emails, it could be because we are new to you and we are not whitelisted on your email settings.
Behind every review is an experience that matters to us!
We have been collecting customer reviews for the last 8 years!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Craig Aldridge - Computer Memory/RAM & SSD Expert
14:35pm - Tuesday 21st September 2021
Upgrades Purchased
An exceptional service to the customer…
An exceptional service to the customer and fast delivery. I recommend Mr Memory to anyone who needs to upgrade their computers.
Ernesto Green - Tuesday 21st September 2021
Reply from Mr Memory
Recommending us! That is fantastic news Ernesto! 😀 Thank you so much for your amazing comments and also your 5 star review!
Behind every review is an experience that matters to us!
We have been collecting customer reviews for the last 8 years!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Zoe Killick - Customer Care & Support
14:32pm - Tuesday 21st September 2021
Upgrades Purchased
Quick delivery
Quick delivery. All items fine and worked on system bought for. Easy to fit. Software that was recommended didn’t work in cloning but used the extra software that was provided and that worked a treat. System is loads faster now. Over all very happy.
George Derbyshire - Tuesday 21st September 2021
Reply from Mr Memory
Your experience matters to us George! 👍
We really value each and every person who leaves us a review, so thank you for taking the time today to share your order experience with us!
Great to hear that the other cloning software helped get the SSD running. Enjoy your new upgrade!
Behind every review is an experience that matters to us!
We have been collecting customer reviews for the last 8 years!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Jack Cooper - Operations Assistant
14:31pm - Tuesday 21st September 2021
Upgrades Purchased
Upgraded my IMAC 27 inch RAM (late…
Upgraded my IMAC 27 inch RAM (late 2014) as it had slowed on start up. 2 8GB memory cards arrived very quickly and after quick look on Your tube I fitted them in and now have 24 GB of ram instead of 8 Gb of ram and great value for money too!
Quick delivery
well packaged
and they worked
Very Well Done
Philip Gosling - Tuesday 21st September 2021
Reply from Mr Memory
Fantastic news Philip, thank you so much for taking the time to share your 5* order experience with us today, we really do appreciate it! Great to hear that the installation went well! Congratulations! 👏
Behind every review is an experience that matters to us!
We have been collecting customer reviews for the last 8 years!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Craig Aldridge - Computer Memory/RAM & SSD Expert
12:35pm - Tuesday 21st September 2021
Upgrades Purchased
Great assistance selective the correct…
Great assistance selecting the correct RAM and excellent speedy delivery.
Mr J Van Wyk - Tuesday 21st September 2021
Reply from Mr Memory
Amazing news! 🤩 Thank you for taking the time to share your 5* order experience with us today! We really do value every review we receive! Great to hear that the delivery was super speedy!
Behind every review is an experience that matters to us!
We have been collecting customer reviews for the last 8 years!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Zoe Killick - Customer Care & Support
12:34pm - Tuesday 21st September 2021
Upgrades Purchased
Ordered late, delivered next morning
Ordered after 16:00 and was delivered next morning. Great, fast service as always.
Ben Kemp - Tuesday 21st September 2021
Reply from Mr Memory
What a fantastic review Ben! ⭐ Thank you so much for your review, we really do care and appreciate it - Enjoy using your new upgrades! Great to hear that the memory arrived next day!!
Behind every review is an experience that matters to us!
We have been collecting customer reviews for the last 8 years!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Jack Cooper - Operations Assistant
12:33pm - Tuesday 21st September 2021
Upgrades Purchased
Website was very easy to use to…
Website was very easy to use to purchase a suitable memory card for my lap top. Installation was simple with a bit of help from you tube. I now have a faster computer.
Kate Duffus - Monday 20th September 2021
Reply from Mr Memory
That's fantastic to hear Kate! 😀 I am pleased that you found the correct upgrades for your machine on our website without any issues at all! 👍
Behind every review is an experience that matters to us!
We have been collecting customer reviews for the last 8 years!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Zoe Killick - Customer Care & Support
09:09am - Tuesday 21st September 2021
Upgrades Purchased
Easy website exceptional service
Easy website exceptional service
Martin Hillman - Monday 20th September 2021
Reply from Mr Memory
That's great to hear Martin! 😀 Thank you for your 5 Star review today - We really do value every review we receive! I am glad you found our website easy to use!
Behind every review is an experience that matters to us!
We have been collecting customer reviews for the last 8 years!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Jack Cooper - Operations Assistant
09:08am - Tuesday 21st September 2021
Upgrades Purchased
Great quality and well packaged
Great quality and well packaged, quick delivery. Definitely recommend. Thanks.
Neil - Monday 20th September 2021
Reply from Mr Memory
Recommending us! That is fantastic news Neil! 😀 Thank you so much for your amazing comments and also your 5 star review! I am glad that you enjoyed your upgrade!
Behind every review is an experience that matters to us!
We have been collecting customer reviews for the last 8 years!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Kevin Payne - Chief Commercial Officer
09:08am - Tuesday 21st September 2021
Upgrades Purchased
Well priced and fast delivery
I ordered an SSD Kit and RAM for a computer in need of an upgrade. Mr Memory offered a great competitive price. I was kept up-to-date via email. Mr Memory also sent installation guides which were useful.
Mr Memory uses Kingston for cloning hard drives. Although not a Mr Memory issue, the cloning process was not easy and I did not achieve a cloned hard drive as a result. Mr Memory did provide a guide however but the fault is on the application's side. I am sure Mr Memory would have helped if I requested.
I will be sure to recommend and use in the future if the need arises.
Greg Armstrong - Monday 20th September 2021
Reply from Mr Memory
Your experience matters to us Greg! 👍
We really value each and every person who leaves us a review, so thank you for taking the time today to share your order experience with us!
There are other softwares you can use if you still wanted to clone the drive such as Macrium Reflect. I will get our support team to email you with a guide if needed.
Behind every review is an experience that matters to us!
We have been collecting customer reviews for the last 8 years!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Kerry Harnes - CEO
09:06am - Tuesday 21st September 2021
Upgrades Purchased
Efficient and quick delivery
Very good, easy to use website to identify the right memory for my laptop. Arrived very quickly and also safely packed.
HDellow - Monday 20th September 2021
Reply from Mr Memory
Fantastic news, thank you so much for taking the time to share your 5* order experience with us today, we really do appreciate it! Great to hear that you found our website easy to use! 🕺
Behind every review is an experience that matters to us!
We have been collecting customer reviews for the last 8 years!
All reviews are individually read, audited and verified by our team using the customers unique invoice number, this is to ensure it is valid and genuine. I reply to each review personally to thank each customer, as we really do value every review received!
Craig Aldridge - Computer Memory/RAM & SSD Expert
09:05am - Tuesday 21st September 2021
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