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MEMORY / SSD UPGRADES
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Manufacturer Support Links

If the manufacturer links above do not open, due to pop-up blockers, please browse to the model page for your device where you will find a support link under the 'Installation & Support' section.

External Support Services

If you have a technical issue please do not use external computer support services.

The Mr Memory Customer Care & Support Team is here to resolve this for you.

Please note that Mr Memory will not be held liable for any costs incurred if external support services are used.

Installation Support

The installation guides provided below are for guidance only, please also consult your user manual.
To download your user manual please use the 'Manufacturer Support Links' menu in the sidebar.

Memory / RAM Installation - PC

Laptop Memory Installation Guides

Desktop Memory Installation Guides

Memory / RAM Installation - Apple

Apple iMac Pro Memory Installation Guides

Apple Mac Pro Memory Installation Guides

Apple MacBook Pro Memory Installation Guides

Apple Mac Mini Memory Installation Guides

Apple iMac Memory Installation Guides

Apple PowerBook Memory Installation Guides

Apple MacBook Memory Installation Guides

Memory / RAM Troubleshooting & FAQs

Do I have to remove the old memory when upgrading?

Where and how do I update the Bios?

Why is the Memory in my 2020 iMac running at a lower speed after adding new modules?

When upgrading, does it matter which slots I put the memory into?

Do I have to install memory in matched pairs?

How do I run high performance or gaming memory at the rated speed?

I can't find the memory slot in my computer - what should I do?

The machine is not showing the new memory I have installed?

Why is Windows not showing the full amount of memory installed?

I'm upgrading a notebook and there is only 1 slot on the back - where is the second slot?

The memory I have received does not fit in the machine, is it the correct type?

After upgrading the memory my computer will not switch on - am I doing something wrong?

The new memory will not work with the existing memory - what should I do?

Since upgrading, my computer either freezes or restarts itself - what should I do?

After loading up, my computer will crash and display a blue screen - what should I do?

After upgrading some of my programs randomly crash and close - why is this happening?

Why does my BIOS/Diagnostic Program show the memory running at half the frequency?

How do I fix a Low Memory or Out of Memory error?

SSD Installation - PC & Console

2.5" SSD Installation Guide - Windows

M.2 SSD Installation Guide - Windows

M.2 SSD Installation Guide - Sony PlayStation 5 (PS5)

mSATA SSD Installation Guide - Windows

Checking Hard Drive Storage Capacity - Windows

Cloning an Existing Drive / Bootable Drive - Windows

Partitioning and formatting a new SSD - Windows

Optimising SSD Performance - Windows

How to format your old Hard Drive or SSD - Windows

SSD Installation - Apple

Apple iMac SSD Installation Guides

Apple MacBook SSD Installation Guides

Apple MacBook Pro SSD Installation Guides

Apple MacBook Air SSD Installation Guides

Apple Mac mini SSD Installation Guides

Apple Mac Pro SSD Installation Guides

Apple Mac SSD Cloning Guide - up to OS X Yosemite

Optimising SSD Performance - Apple Mac

Apple Mac SSD Cloning Guide - OS X El Capitan (10.11) onwards

Installing & Migrating Mac OS X / macOS to a new SSD

Checking Hard Drive Storage Capacity - Apple Mac

How to format your old Hard Drive or SSD - Apple Mac

SSD Troubleshooting & FAQs

Acronis won't load after the machine restarts during the cloning process

How do I transfer the data from my HDD to my new SSD?

Does my SSD need defragmenting?

Do I need to install any drivers to use my SSD?

If I enable security for my Encrypted SSD, can I use it on another Computer that is compatible with Hard Drive Security Mode?

When I connect my SSD as a Secondary Drive, it is seen as new hardware, but I cannot see it as a usable drive - how can I resolve this?

My new SSD is not being seen by the BIOS in my 2008 or older computer. My older SATA drive is seen in the same port. Why?

When I try to install Windows from my installation disk, it will not detect the new SSD. However the drive is seen in the BIOS. How do I resolve this?

Acronis is stating that the drive in the USB enclosure is not recognised. It is plugged into a USB 3.0 port how do I resolve this?

When I try to clone my new Windows 7 or 8 system using Acronis, I get an error stating that my Hard Drive is empty. How do I resolve this?

The toolbox will not see my drive. It states "No Kingston Drives found". How do I resolve this?

How do I configure AHCI settings?

Issues with TRIM Enabler in OS X Yosemite?

Why didn't my primary HDD transfer rate score in the Windows Experience Index (WEI) go up after installing the new SSD?

How do I verify the TRIM command is enabled in Windows 7?

How do I enable the security on an Encrypted SSD?

My Computer only has 1 SATA Connection - how can I clone my new SSD?

Can I clone my HDD to an SSD without a CD Drive?

How do I cure a noisy iMac fan after upgrading to an SSD?

Why won't my system start-up after installing a new SSD?

Setting the Drive Boot Priority

Why am I not seeing the full storage space after installing a new SSD?

How do I update the firmware on my SSD?

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Americanino Limited T/A Mr Memory
D3 Yeoman Gate, Yeoman Way
Worthing, West Sussex
BN13 3QZ
UK

Registered in England & Wales - Company Registration No: 02012072.
UK VAT No: GB 641 1660 65.

The trademark Mr Memory is the exclusive property of Americanino Limited and is protected by UK Trademark Registration No: 2616298.