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Help Centre

Manufacturer Support Links

If the manufacturer links above do not open, due to pop-up blockers, please browse to the model page for your device where you will find a support link under the 'Installation & Support' section.

General FAQs

Identify your Model

Identify your Toshiba

Identify your Apple

Apple Reference Codes

Identify your Acer

Identify your Asus

Identify your Dell

Identify your Gigabyte

Identify your HP

Identify your Lenovo

Identify your Samsung

Identify your Sony

Which Motherboard do I have?

Computer Memory Explained

What does computer memory do?

Why will more memory help me?

Can I install the memory (RAM) myself?

What type of memory do I need?

What is RAM?

What is dual, triple, and quad channel memory?

What is ECC memory?

Can installing memory invalidate the computer warranty?

Will adding more RAM make my internet browsing faster?

Will a RAM upgrade improve gaming performance?

How much memory do I need for AI applications and workloads?

Is my computer compatible with DDR5 RAM?

How do I check how much RAM my computer has?

How much memory do I need?

Can I mix different brands, types, speeds and sizes of RAM?

Windows 10 & 11 - how much memory should I install?

Is 1067MHz the same as 1066MHz memory?

What is a memory rank?

What is ESD and how can I prevent it?

What is volatile and non-volatile memory?

What is CAS Latency?

What is RAM Voltage?

Do I need Apple certified memory for my Mac?

How many memory slots does my computer have?

How much memory does my program need?

Server Memory FAQs

Do I need ECC memory?

What type of ECC memory does my server take?

My server supports two types of ECC memory - which should I use?

ECC Unbuffered vs Registered memory - what do I need to know?

Can I mix different sizes or speeds of server memory?

What are the different memory Data Integrity Types?

Why is my server showing less memory than installed?

How does server memory affect virtual machine performance?

How can I maximise performance when migrating to a new version of Windows Server?

SSDs Explained

What is SSD NAND type and how does it affect performance?

What is cache in an SSD?

Will an SSD upgrade improve gaming performance?

Is it worth upgrading to an NVMe SSD from a SATA SSD?

How much SSD storage do I need?

What is a Solid State Drive (SSD)?

What are the differences between an SSD and HDD?

What is the warranty on SSDs

What operating systems are supported by SSDs?

Can I install a fresh operating system on a new SSD?

What is TRIM and Garbage Collection?

What is SMART?

Can I install the SSD myself?

What are the different types of SSD?

Does an M.2 SSD support both SATA and PCIe?

What is a SAS drive and how does it compare to a SATA drive?

How is data stored on an SSD or HDD?

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