Order FAQs

Need further advice?

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Need to edit or cancel an order?

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AMEND ORDER

Before Ordering

My Account FAQs

After Ordering

The part number on the new module is different from the original module?

Why did I receive faster memory than I ordered?

I made a mistake on my order - How do I amend it?

I have not received my Confirmation or Dispatch email - Have you received my order?

I have not received my order yet - how long should delivery take?

How do I get a copy of my invoice?

I accidentally placed a duplicate order - How do I cancel the duplicate(s)?

I have returned my order back to Mr Memory, have you received it yet?

I am very pleased with the service Mr Memory provided - How can I share this with others?

Can I check my order status online?

The product I have received looks different from the image on the website?

Why has my payment not been authorised?

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