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Help Centre

Manufacturer Support Links

If the manufacturer links above do not open, due to pop-up blockers, please browse to the model page for your device where you will find a support link under the 'Installation & Support' section.

Installation Support

The installation guides provided below are for guidance only, please also consult your user manual.
To download your user manual please use the 'Manufacturer Support Links' menu in the sidebar.

SSD Troubleshooting & FAQs

How do I transfer the data from my old drive to a new SSD?

Acronis won't load after the machine restarts during the cloning process

How long does it take to install an SSD?

What cables do I need to install an SSD?

Do I need to back up my data before upgrading to an SSD?

Does my SSD need defragmenting?

Do I need to install any drivers to use my SSD?

Can I use an encrypted SSD in another computer with Hard Drive Security Mode?

Why is my secondary SSD not showing as a usable drive?

Why is my SSD not detected in an older computer?

Why isn't my SSD detected during Windows installation?

Why does the Kingston Toolbox not detect my drive?

How do I configure AHCI settings?

How do I check if TRIM is enabled in Windows?

How do I enable the security on an Encrypted SSD?

My computer only has one storage connection - how can I clone to my new SSD?

How do I cure a noisy iMac fan after upgrading to an SSD?

Why won't my system start-up after installing a new SSD?

How do I set my SSD as the boot drive after installation or cloning?

Why am I not seeing the full storage space after installing a new SSD?

How do I update the firmware on my SSD?

Memory / RAM Installation - PC

Laptop Memory Installation Guides

Desktop Memory Installation Guides

Memory / RAM Installation - Apple

Apple iMac Pro Memory Installation Guides

Apple Mac Pro Memory Installation Guides

Apple MacBook Pro Memory Installation Guides

Apple Mac Mini Memory Installation Guides

Apple iMac Memory Installation Guides

Apple PowerBook Memory Installation Guides

Apple MacBook Memory Installation Guides

Memory / RAM Troubleshooting & FAQs

Do I have to remove the old memory when upgrading?

Where and how do I update the BIOS?

Why is the memory in my 2020 iMac running at a lower speed after adding new modules?

When upgrading, does it matter which slots I put the memory into?

Do I have to install memory in matched pairs?

How do I run high performance or gaming memory at the rated speed?

I can't find the memory slot in my computer - what should I do?

The machine is not showing the new memory I have installed?

Why is Windows not showing the full amount of memory installed?

Where is the second memory slot in my laptop?

The memory I have received does not fit in the machine, is it the correct type?

Why is my computer slower after upgrading RAM?

After upgrading the memory my computer will not switch on

The new memory will not work with the existing memory

How long does it take to install RAM?

Since upgrading, my computer either freezes or restarts itself

After loading up, my computer will crash and display a blue screen

After upgrading some of my programs randomly crash and close

Why does my BIOS or diagnostic tool show memory running at half the rated speed?

How do I fix a low memory or out of memory error?

SSD Installation - PC & Console

2.5" SSD Installation Guide - Windows

M.2 SSD Installation Guide - Windows

M.2 SSD Installation Guide - Sony PlayStation 5 (PS5)

mSATA SSD Installation Guide - Windows

Checking Hard Drive Storage Capacity - Windows

Cloning an Existing Drive / Bootable Drive - Windows

Partitioning and formatting a new SSD - Windows

How to format your old Hard Drive or SSD - Windows

SSD Installation - Apple

Apple iMac SSD Installation Guides

Apple MacBook SSD Installation Guides

Apple MacBook Pro SSD Installation Guides

Apple MacBook Air SSD Installation Guides

Apple Mac mini SSD Installation Guides

Apple Mac Pro SSD Installation Guides

Apple Mac SSD Cloning Guide - up to OS X Yosemite

Optimising SSD Performance - Apple Mac

Apple Mac SSD Cloning Guide - OS X El Capitan (10.11) onwards

Installing & Migrating Mac OS X / macOS to a new SSD

Checking Hard Drive Storage Capacity - Apple Mac

How to format your old Hard Drive or SSD - Apple Mac

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