Terms & Policies
FREE & FAST Returns
We aim to make returning products simple, fast, and hassle-free.
Return Timelines
- Laptop & Desktop Memory/RAM: 30-day any reason returns
- Server RAM & all other products: 14-day any reason returns
- UK customers: Freepost returns service available
We will provide you with our returns procedure and keep you updated at every stage so you always know the status of your return or replacement.
Changed your mind or ordered the wrong product?
- Returns are accepted only if unopened, unused, and in original packaging with all accessories and unused software keys intact.
- We can exchange the product for the correct one.
- Need help finding the right product? Contact Us for quick guidance.
- Replacements are dispatched the same day we receive your return.
- Please confirm your device model before ordering and only open retail packaging if you intend to keep the product.
Faulty or incompatible products
- We will help resolve the issue quickly and hassle-free.
- With over 32 years of experience, our team can help fix compatibility or performance problems.
- Always Contact Us first if you encounter any issues during or after installation.
Received the wrong product?
- We will quickly send the correct item and make things right.
For our full Returns Policy please see our Terms & Conditions.