How we Communicate

Internal Communication

At Mr Memory we use modern software applications as part of our inter-team communications.

Each team member is always on the pulse with the latest updates, and can assist customers swiftly with quick communication between departments.

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Meet some of the Mr Memory Team

The Mr Memory Team has been together for many years now and working here is different. Each person brings a unique view point and set of skills to the team.

We are a friendly group who share a common interest in focusing on the customer's needs.

We are all constantly striving to improve the Mr Memory experience for our customers, challenging ourselves to be innovative and trusting each other to give our best performance.

We like to have a bit of fun at lunchtime, and often have strategy meetings during a game of Pool!

Here's a few things we have in the office to keep us amused:

  • 1 Pool Table
  • 2 Dart Boards
  • 1 Table Tennis Table
  • 1 Life-sized Human Skeleton (Derek)

We're a family, every staff member forms part of our amazing team which is, trust worthy, dynamic, passionate, innovative, professional and caring.

We have a pool table in the office, and every lunch time anyone who wants to join in can play. Generally, everybody plays as it is a good way to interact with each other.

Why is the pool table more than a pool table to us? Because it illustrates the unity of our team.

Because almost every lunch time (work permitting), we come together to cheer each other on, ignite the inner competitor in each other and enjoy everyone's company.

We often have Friday lunchtime Pool/Snooker & Domino's lunches which brings everyone together.

Even if you're a technology company like us, it’s all about the human interaction.

Here are some fun facts about some of our Team Members.

Kerry Harnes
Chief Operating Officer
13th Year at Mr Memory

I am responsible for managing and maintaining the daily operations. I organise, oversee and implement all projects/tasks and sales whilst ensuring the smooth running of the business and that all our customers specifications are met.

As well as Chief Operating Officer I am also one of the Account Managers at Mr Memory overseeing a large database of existing accounts which consist of NHS, Schools, Councils, Universities and Private Sector Businesses.

In my spare time, I volunteer for the Royal Air Force Air Cadets as a Uniformed Adult Instructor. My main role is Drill, Dress & Discipline and First Aid instructor for an ever-expanding Squadron of young adults between the ages of 12 to 20. I have been a member of the organisation as a cadet myself and now staff for over 17 years.


  • Adult Flight Sergeant volunteer (RAF Air Cadets)
  • Member of the Directing Staff for our Cadet Development Course
  • DBS (Defence Barring Service) & SV (Security Vetting) cleared
  • Youth First Aid & BHF Heartstart instructor and assessor
  • Bakes & decorates Wedding cakes, most recent Wedding cake featured in Hello Magazine (July 2017)
  • December 2017 - Featured in This is Money, The Mail on Sunday Online & The Mail on Sunday Newspaper - Read Article
  • December 2017 - Spent Christmas & New Year in the Caribbean

Zoe Killick
Computer Memory / RAM & SSD Expert
8th Year at Mr Memory

I am responsible for dealing with the day-to-day help and support for all our customers including dispatch / processing of orders.

Providing the best expert help, advice and technical support for all our customers.

With my many years of experience I can help in any capacity with all orders. Each order is unique and personal to the customer, so all our support is tailored specifically for individual makes, models and Memory / RAM & SSD types.


  • In May 2019 swam 40 lengths for a fundraising swim
  • Took part in Race for Life for Cancer Research in 2017 & 2018
  • Enjoys gardening - in competition with family who can grow the tallest sunflower
  • Chelsea FC supporter since 2005

Kevin Payne
Chief Commercial Officer
8th Year at Mr Memory

I am responsible for managing and maintaining all commercial aspects of Mr Memory. I oversee the content of the website and advertising strategy to continually drive business growth and market share.

I also manage the Customer Experience / Journey from pre-sale, dispatch and after sales support to ensure our customers are receiving the very best service.


  • Has completed a Warrior Run
  • Ran a half Marathon in 1 hour 43 minutes
  • Member of Angmering Tennis Club - year-round player
  • Has level 1 Tennis coaching qualification
  • Organises and co-ordinates local football league
  • Is the reigning Mr Memory Darts & Table Tennis Champion
  • Is slowly ticking off travelling the world, 46 counties visited so far

Paul Cooper
Senior Web Developer / Privacy Officer
9th Year at Mr Memory


  • Responsible for maintaining the Mr Memory website and IT systems
  • Responsible for privacy including GDPR compliance
  • Likes R/C Car Racing, Badminton & watching his sons play Basketball
  • Once flew to Australia on Christmas Day

Jack
Operations Assistant
3rd Year at Mr Memory


  • Assists in day-to-day operations
  • Likes Basketball, Rock Climbing and Table Tennis
  • Interested in Product Design and Online Gaming

Simon
Senior Graphic Designer
8th Year at Mr Memory


  • Responsible for graphics and media
  • Enjoys Golf, Swimming & Tennis
  • Degree in Graphic Design & History
  • Ran in the Brighton Marathon April 2017

Alan
Chief Financial Officer
1st Year at Mr Memory


  • Responsible for all aspects of Finance
  • Member of Tyrrells Wood Golf Club since 2000
  • Golf handicap of 7 for 1 week - trying to get back to single figures!
  • Crystal Palace supporter since 1964

Paul
Company Secretary
26th Year at Mr Memory


  • Ex. RAF (Harrier Jump Jets)
  • Flies model aircraft
  • Keen interest in aviation and transport
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4.9 out of 5
 Our customers love us! 
39,147 reviews
# 1   in 2 Categories
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Fantastic Service

The site correctly identified the memory required for my somewhat long-in-the-tooth NAS. Ordering was painless and the memory arrived the next day. Could not ask for better experience.
Gordon Milner - 05 Sep 2019 Verified Order READ MORE REVIEWS

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Americanino Limited T/A Mr Memory
D3 Yeoman Gate, Yeoman Way
Worthing, West Sussex
BN13 3QZ
UK

Registered in England & Wales - Company Registration No: 02012072.
VAT No: GB 641 1660 65.

The trademark Mr Memory is the exclusive property of Americanino Limited and is protected by UK Trademark Registration No: 2616298.

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